HP for the most part is a pain in the butt when it comes to finding parts for servers. BUT- I found a neat resource that lets you not only find parts but specific ones based on your server serial number. Total win.
It’s called the HP PartSurfer.
Finding a motherboard part number with just a serial number is stupid simple. Love it.
Let me start by saying that HP has some of the worst drivers for their small office printers. Shame on you!
After many rounds with “re-installing”, specifically HP drivers, I found that it was better to just manually wipe them from the computer and start over.
Open a command prompt with administrative privileges and enter:
net stop spooler
Navigate to (Paste one of these paths into the run command:
NOTE: %systemroot% is usually C:\Windows, but it might be “winnt” or something else; this is set when the OS is installed. Most systems are like this C:\Windows\system32\spool\drivers\w32x86 but also note that if you’re using a 64-bit version of windows the drivers will be in the folder called x64
Inside the w32x86/x64 folder there will be other folders and files. Delete the contents of these folders but do not delete them.
Restart the computer and re-install the printer.
Make sure you turn off or unplug the printer if it’s directly attached. If you don’t Windows will try and be smart and reinstall it for you.