Outlook: Can’t create file : XYZ.pdf. Right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder.

Error in Outlook 2010:

"Outlook: Can't create file : XYZ.pdf. Right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder."

This is an annoying message. Even after fixing the users profile permissions it made no difference. This is what worked for me:

  1. Open REGEDIT.EXE and go to Edit -> Find… In the Find dialog box type “OutlookSecureTempFolder” without the quotes.
  2. You may also find the key here without searching if you know the users key:  HKEY_USERS\%USER PROFILE ID NUMBER%\Software\Microsoft\Office\14.0\Outlook\Security
  3. When you find it the key will contain the actual folder location, and will look like:
    1. C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random letter or number)
  4. Copy the location of that folder.
  5. Click on Start -> Run… and paste the folder location from step #4 then click OK.
  6. Explorer will open that folder, then delete all files present.
  7. Restart Outlook and you should be able to open your attachments.

Last time I did this I found over 14k files in that location. Yikes!

QNAP NAS SSH Service Commands

I use several QNAP devices from the large 24 drive down to a personal 2 drive. I’ve found that they are pretty good and you can do a lot with them as they’re basically Linux boxes with a pretty web interface.

Here are some useful console commands for restarting specific services.

First, to restart basically everything you can issue this command:

/etc/init.d/services.sh restart

One of the most common ones is to restart smb:

/etc/init.d/smb.sh restart

Here’s a list of other common ones: (They’re all in /etc/init.d)
I believe they will all accept the restart option. They will accept start/stop options.

QMediaService.sh
Qthttpd.sh
StartMediaService.sh
bonjour.sh
crond.sh
ftp.sh
mysqld.sh
network.sh
opentftp.sh
qsyncman.sh
rsyncRR.sh
rsyncd.sh
rsyncd_srv.sh
rsyslog.sh
samba4.sh
services.sh
timemachine.sh
vpn_openvpn.sh
vpn_pptp.sh
webalizer.sh

Amazon Route53 Weighted DNS Routing

Here’s a good question someone raised that I can’t find an answer to-

If you were to use the weighted routing from Amazon’s Route53 DNS  to route users to two different versions of your website (Y and Z for example),  what happens when a user at home on a desktop computer  gets record set Z today and wants to go back to the site tomorrow, which record set will they get?  Y or Z?

What if the same user was at work and they got site Y? If they get Z again, great, but it’s not likely. If they get site Y they may have no idea what’s going on.

This is assuming the both sites are the same company but totally different versions which may or may not share the same back end/user database.

If it’s an ecomm site and they get X one day and Y another they may get totally different sites each time and not be able to complete a transaction or just as bad be terribly confused.

How can this situation be managed or said another way, how can someone who gets record set X always get it or get it for a specific period of time?

Or do I have it all wrong and this is more for load balancing than testing a new version of a site?

Make sense?

Ruckus Wireless AP Default Info and User Guides

I’ve used several wireless AP management systems from Motorola and Ruckus. Ruckus is by far my favorite and here’s some useful info for their APs and Managers if you need to wipe them and start over.

One of the things I love about Ruckus is that their hardware warranty is essentially endless. By that I mean hardware is covered in excess of 5 years. Clearly after they have end of life’d a product you can’t get replacements but having only used their warranty twice in a few years I’m very happy with the whole process.

Default Username, Password, IP Address and User Guide for ZoneDirector and ZoneFlex

Ruckus Wireless ZoneDirector:

  • ZoneDirector 1000
  • ZoneDirector 1100
  • ZoneDirector 3000
    • IP address: 192.168.0.2
    • subnet mask: 255.255.255.0
    • No default username and password after reset

    ZoneDirector User Guide

    Ruckus Wireless ZoneFlex:
    ZoneFlex 7731 802.11n Wireless Bridge
    The default IP addresses for the Root and Non-Root Bridge are as follows:

    • Root Bridge: 192.168.2.1
    • Non-Root Bridge: 192.168.2.254
    • Subnet mask: 255.255.255.0
    • username: super
    • password: sp-admin

    ZoneFlex 7731 Getting Started Guide

    Ruckus Wireless ZoneFlex:
    ZoneFlex 7025 Multimedia Wi-Fi Wall Switch:
    (These are really neat wall outlet mountable APs but I question their reliability, they’re good in small environments but keep your eye on them!)

    Also note that after a hard reset using the hard reset button on the side the default IP is via DHCP.

    • IP address: 192.168.0.1
    • Subnet mask: 255.255.255.0
    • username: super
    • password: sp-admin

    ZoneFlex 7025 User Guide

    Ruckus Wireless ZoneFlex Access Points:

    • ZoneFlex 2942 802.11g Access Point
    • ZoneFlex 2741 802.11g Outdoor Access Point
    • ZoneFlex 7942 802.11n Access Point
    • ZoneFlex 7962 Dual Band 802.11n Access Point
    • ZoneFlex 7762 Dual Band 802.11n Outdoor Access Point
    • ZoneFlex 7762-S Dual Band 802.11n Outdoor Sector Access Point
    • ZoneFlex 7343 2.4GHz 802.11n Smart Wi-Fi Access Point
    • ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point
      • IP address: 192.168.0.1
      • Subnet mask: 255.255.255.0
      • username: super
      • password: sp-admin

    ZoneFlex User Guide

I have lots and lots of hands on experience in these devices. If you have questions please ask. I an attest to the fact that Ruckus support is very good too!

Enabling SNMP On CentOS / RHEL

Setting up SNMP (Simple Network Management Protocol) on a CentOS machine is a very quick and easy process and I often forget so here’s a quickie on how.

Install the SNMP daemon by running the following command:

yum install net-snmp

Once SNMP is installed you want to install the configuration utility. I always forget this. It makes it easy to configure SNMP for both the community string,  SNMP version and basic security.

yum install net-snmp-utils

Once the configuration tool is installed, run it:

snmpconf -g basic_setup

As you run through the configuration utility it will present you with many options. Depending on how you have your remote monitoring setup (Cacti/Nagios) you will need to choose the options that work for you.

Once done, you will need to copy the configuration file to the correct directory. In most cases it will need to be moved from “/root/snmpd.conf” to “/etc/snmp/snmpd.conf” – You will need to overwrite the existing conf file in the /etc/snmp/ directory.

mv /root/snmpd.conf /etc/snmp/

Once the configuration file has been moved over you can restart SNMP.

service snmpd restart

The last thing you need to do is have SNMP start at boot time. If you do not run the following command you will need to manually start SNMP after a reboot.

chkconfig snmpd on

At this point you should be set. If for some reason you are running the firewall will need to open port 161 for UDP & TCP traffic to allow SNMP to be accessed remotely.

How To Remove All Printer Drivers In Windows 7

Let me start by saying that HP has some of the worst drivers for their small office printers. Shame on you!

After many rounds with “re-installing”, specifically HP drivers, I found that it was better to just manually wipe them from the computer and start over.

Open a command prompt with administrative privileges and enter:

net stop spooler

Navigate to (Paste one of these paths into the run command:

%systemroot%\system32\spool\drivers\

NOTE: %systemroot% is usually C:\Windows, but it might be “winnt” or something else; this is set when the OS is installed. Most systems are like this C:\Windows\system32\spool\drivers\w32x86 but also note that if you’re using a 64-bit version of windows the drivers will be in the folder called x64

Inside the w32x86/x64 folder there will be other folders and files. Delete the contents of these folders but do not delete them.

Restart the computer and re-install the printer.

Make sure you turn off or unplug the printer if it’s directly attached. If you don’t Windows will try and be smart and reinstall it for you.

Fixing Mac OS X Permissions from Terminal

I support a lot of Macs and it’s much easier to work on them remotely via SSH to do things like permission fixes, ACL repairs and other sneaky things. Here’s how to repair permissions from SSH/Terminal:

diskutil repairPermissions /

Of course you may need to sudo or use the su command to do this.

You can also do a repair disk this way too but that may dismount the users active drive so use with caution:

diskutil repairdisk /

 

My place for thoughts, random brain droppings and my projects.

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